Telephone Manners (টেলিফোন শিষ্টাচার)

22 Tips on Telephone Etiquettes (with Definition & Importance) | Marketing91

Start The Telephone Call :

  1. Introduced yourself and your matter save time and misunderstandings
  2. Confirm the time is convenient
  3. Speak clearly, slowly, English / Bangla, Good Language, normal voice and tone.
  4. Repeat names, numbers, spell if required.
  5. If make a mistake apologies confirm the number you have a only them try again.

Close The Call : 

  • Wait until you are sure the conservation is finished the caller indicates.
  • Thank you greet.

Before You call :

  • Make sure the number is correct.
  • Plan what you are going to say.
  • Keep a plan, note paper and message lips available.



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