Check – In : Procedures of receiving the guest assining and allocation of rooms and registration of a guest information.
Check – Out : The Procedures involved / baggage handling, Bill (Settle etc) at Departure time.
Local Time : The time between when a Reservation is made and when the guest is due to arrive.
Under Stay : A guest who checks out before his scheduled date of Departure.
Over Stay : A situation in which the guest does not leave on the day of scheduled Departure and continues staying in the hotel.
Stay Over : A hotel guest who does not leave and continues staying in the hotel.
Turn – Down : An evening Service provided by housekeeper where the prepares the bed for night use.